Digital Fixers

Refund Policy

At Digital Fixers, we strive to provide high-quality computer hardware and software services. If you are not satisfied with our services or products, please review our refund policy below.

  1. Eligibility for Refunds

We offer refunds under the following conditions:

1.1 Hardware Purchases

Refunds are available for defective or damaged products within [Insert Number] days of purchase.

The item must be returned in its original condition, including packaging, accessories, and proof of purchase.

Shipping costs for returns are the customer’s responsibility unless the return is due to our error.

1.2 Software Services

If a software service is not delivered as promised, you may request a refund within [Insert Number] days of service completion.

Refunds will not be issued for services that have been fully delivered and approved by the customer.

Custom software development projects may be eligible for partial refunds, depending on the project’s progress.

1.3 Repair and Technical Support Services

If our repair service does not resolve the issue, we will attempt to fix it again at no additional cost.

If the issue remains unresolved after multiple attempts, you may request a partial or full refund, depending on the circumstances.

  1. Non-Refundable Items & Services

Downloadable or licensed software products once activated.

Custom hardware or software solutions tailored to a specific request.

Subscription-based services once the service period has begun.

Services where significant work has already been completed.

  1. Refund Request Process

To request a refund, follow these steps:

  1. Contact Us: Email us at info@fixersdigital.com with your order details and reason for the refund request.
  2. Review & Approval: Our team will review your request and may ask for additional information.
  3. Processing Time: If approved, refunds will be processed within 7-10 business days via the original payment method.
  4. Late or Missing Refunds

If you haven’t received a refund after 10 business days, please check with your bank or payment provider. If the issue persists, contact us at info@fixersdigital.com.

  1. Contact Information

For any questions regarding our refund policy, please contact:

Digital Fixers
Address: 3536 Sweetwater Springs Blvd D6, Spring Valley, CA 91977
Email: info@fixersdigital.com
Phone: +1 (213) 603-9140